Frequently Asked Questions
Everything you need to know about your Tomorrowland fashion experience.
Which payment methods do you accept?
We accept major credit cards including Visa, Mastercard, and American Express, as well as PayPal and regional payment methods like Bancontact and iDEAL.
How long will it take for my order to arrive?
Shipping times vary by location. Orders within Europe typically arrive in 3-5 business days, while international shipping can take 7-14 business days depending on customs.
Can I return or exchange an item?
Yes, you can return items within 30 days of receipt provided they are in original condition with all tags attached. Please note that certain limited edition items may have specific return restrictions.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own to compare it with our specifications for the best fit.
Are your products sustainably produced?
We are committed to quality and sustainability. Many of our apparel items are crafted from organic cotton and produced in facilities that adhere to high ethical and environmental standards.
Will I have to pay import duties on international orders?
Orders shipped outside the European Union may be subject to import taxes and customs duties once the package reaches your country. These charges are the responsibility of the recipient.